Definitions
For the purposes of this Disclaimer:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DREAM TRACK SDN. BHD.
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to DREAM TRACK SDN. BHD., accessible from https://dreamtrack.asia/
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Introduction
This Privacy Policy describes how DREAM TRACK SDN. BHD. collects, uses, and protects your personal information when you use our Service. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b. Order Information
- Products purchased
- Transaction details
- Payment-related information (processed securely via third-party providers)
c. Usage Data
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill Orders
- To communicate with you regarding your Orders or inquiries
- To improve our website and customer experience
- To provide customer support
- To send updates or promotional information (if applicable)
4. Sharing of Information
We do not sell or trade your personal information. We may share your information with:
- Delivery and logistics partners (for order fulfillment)
- Payment service providers (to process transactions)
- Service providers who assist in operating our website
All third parties are required to handle your data securely.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. Cookies help us:
- Understand user behavior
- Improve website functionality
- Remember your preferences
You may choose to disable cookies through your browser settings.
7. Retention of Data
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children’s Privacy
Our products are intended for children; however, our website is operated for use by adults (such as parents or guardians). We do not knowingly collect personal information from children without parental consent.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
12. Contact Information
If you have any questions about this Privacy Policy, you may contact us:
DREAM TRACK SDN. BHD.
Address: 331-1, JALAN MACHANG BUBOK, TAMAN MACHANG BUBOK 14020 BUKIT MERTAJAM PULAU PINANG
Email: dream-track@outlook.com
Phone: 011-1326 9033
By using our Service, you acknowledge that you have read and understood this Privacy Policy.