Terms and Conditions

Definitions

For the purposes of this Disclaimer:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DREAM TRACK SDN. BHD.
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to DREAM TRACK SDN. BHD., accessible from https://dreamtrack.asia/
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of Goods from DREAM TRACK SDN. BHD. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the website in any way that may damage, disable, or impair the Service or interfere with other users.

3. Products and Services

We specialize in toys, remote control cars, and children’s ride-on cars. All product descriptions, images, and specifications are provided as accurately as possible. However, slight variations may occur due to display settings or manufacturing updates.

4. Orders

By placing an Order, You confirm that:

  • You are legally capable of entering into binding contracts
  • All information provided is accurate and complete

We reserve the right to refuse or cancel any Order at any time, including but not limited to:

  • Product availability issues
  • Errors in pricing or description
  • Suspected fraud or unauthorized transactions

5. Pricing and Payment

All prices listed on the website are subject to change without notice. Payment must be made in full at the time of placing an Order. We accept payment methods made available on the website. You agree to provide current, complete, and accurate purchase and account information.

6. Shipping and Delivery

We aim to process and deliver Orders promptly. Delivery times may vary depending on your location and external factors beyond our control.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Natural events or unforeseen circumstances

7. Returns and Refunds

If You are not satisfied with your purchase, please contact us at dream-track@outlook.com. Returns may be accepted under the following conditions:

  • The item is unused and in original condition
  • The request is made within a reasonable timeframe

Refunds will be processed after inspection of the returned Goods.

8. Product Safety

Our products are selected with safety and quality in mind. However, adult supervision is recommended where applicable. You are responsible for ensuring the product is suitable for the intended user.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of DREAM TRACK SDN. BHD. and may not be reproduced or used without permission.

10. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the Service
  • Purchase or use of Goods
  • Delays or interruptions

11. Privacy

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your personal data.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Contact Information

If you have any questions about these Terms and Conditions, you may contact us:

DREAM TRACK SDN. BHD.
Address: 331-1, JALAN MACHANG BUBOK, TAMAN MACHANG BUBOK 14020 BUKIT MERTAJAM PULAU PINANG
Email: dream-track@outlook.com
Phone: 011-1326 9033

14. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting on this page.

By continuing to use our Service, you agree to be bound by the updated Terms and Conditions.